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Cancellation and Refund Policy
1. What is your Cancellation ad Refund Policy?
2. If I cannot attend my entire seminar, may I make up the time at a future
date?
Answer
1. TMC’s cancellation and refund policy is:
a) If you or your manager(s) cannot attend a seminar for which you or your
managers’ have paid for and are confirmed and cannot find a replacement
either, The Management Centre will give you a refund by deducting 20% administration charges
if you notify us in writing by email or fax no later than 30 business days prior
to the start date of the seminar for which you were confirmed. The written notification
must be sent in good time.
b) If you or your manager(s) must cancel after that date but no less than 25
business days prior to the start date of the seminar for which you were paid
and confirmed, a refund will not be issued but you or your manager(s) will receive
a courtesy transfer to any 3-5 day open seminar of your choice. * The courtesy
transfer must be used within 6 months of the date of the original seminar from
which you cancelled.
c) For cancellations received less than 20 business days in advance of the seminar
start date or if you fail to attend without notifying us, neither a refund nor
a courtesy transfer will be issued. To cancel, please email cs@themanagementcentre.com
or fax us on 00 44 (0) 208 082 5323
2. Yes, you have to arrange it 25 business days before the seminar date.
