FAQ

Most of the frequently questions have been answered below under the different sections and question. However, if you have any particular question, please feel free to contact us. Our team members will be happy to answer your questions.

Program Registration

Yes, we do accept most of the credit/debit cards: Visa, Master card, etc.

"We do not store credit card details nor do we share customer financial details with any 3rd parties"

The Management Centre GB LTD.

The Management Centre TMC GB provides programs/seminars on given dates from groups to even an individual attendee and do not cancel unless circumstances those beyond our control like natural disasters.

It is best you book for a program/seminar and get confirmation at your earliest convenience to arrange a place for you. You are able to register for a program/seminar up to one day before the actual seminar takes place.

The delegates have two payment options; bank transfer or online. After receiving the registration details and a request from attendee/delegate, a payment link will be sent to pay with debit/credit cards within 2 days for delegates who will prefer this method and those paying through the bank option will receive an invoice along with the bank details for payment within 2 days. If you do not receive any response from us, please contact us

After receiving the filled registration forms, an email would be sent for registration. Actual confirmations would be sent after when the programs/seminars payments have been made.

There are 3 ways to register; 1) by filling the online registration form, 2) by email and 3) by contacting us by phone.

The TMC has special deals with hotels. While booking, please mentioned about the TMC special delegate deal.

The program/seminar payment includes; lunches, tea coffee, program/seminar material etc. (Accommodations are not included)

Yes! All the participants would receive USBs with all presentations and cases and other materials, including stationary materials and notes from the program/seminar leaders.

Cancellation and Refund Policy

Yes, you have to arrange it 30 business days before the program/seminar date.

a) If you or your manager(s) cannot attend a program/seminar for which you or your managers’ have paid for and are confirmed and cannot find a replacement either, The Management Centre will give you a refund by deducting 35% administration charges if you notify us in writing by email or fax no later than 40 business days prior to the start date of the program/seminar for which you were confirmed. The written notification must be sent in good time.
b) If you or your manager(s) must cancel after that date but no less than 30 business days prior to the start date of the program/seminar for which you were paid and confirmed, a refund will not be issued but you or your manager(s) will receive a courtesy transfer to any 3-5 days open program/seminar of your choice. * The courtesy transfer must be used within 2 months of the date of the original program/seminar from which you cancelled.
c) For cancellations received less than 30 business days in advance of the program/seminar start date or if you fail to attend without notifying us, neither a refund nor a courtesy transfer will be issued. To cancel, please email cs@tmcgb.com or fax us on 00 44 (0) 845 054 8028

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No, ! You can register for a program without username and password.

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